Courses

Essential Supervisor Skills for Team Leaders

In this 30-minute course, Paul LeSage provides practical strategies for developing strong supervisory skills in team leaders. Successful leaders play five unique roles, each of which are called upon based on the situations and circumstances being managed....
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Principles of Reliability

Begin your personal and organizational journey toward risk reliability here. Principles of Reliability is the prerequisite for all other SGCS courses. This fast-paced online course is organized into five sections, each containing a group of related learning...
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Performance vs. Behaviors

In this 30-minute workshop, Paul LeSage examines the tension between managing KSAs (knowledge, skills and abilities) and cognitive performance, and the behavioral risks performance motivations often create. Having a standardized process for managing sub-standard...
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Using the Reliability Response Guide

In this course, Paul LeSage will show you how to correctly and consistently apply the SGCS Reliability Response Guide™. Before you begin, download the latest version of the guide and refer to it frequently as you progress through the modules in this...
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Essential Supervisor Skills

In this 30-minute course, Paul LeSage provides practical strategies for developing strong supervisory skills in team leaders. Successful leaders play five unique roles, each of which are called upon based on the situations and circumstances being managed....
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BWH Pre-Work Series

Physician/Researcher Cognitive Load Optimization Focus Group Participant Pre-Work Course This pre-work course is provided to Brigham and Women’s focus group participants in the Physician/Researcher Cognitive Load Optimization project. The course is...
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