In this 30-minute course, Paul LeSage provides practical strategies for developing strong supervisory skills in team leaders. Successful leaders play five unique roles, each of which are called upon based on the situations and circumstances being managed. Knowing which role to play, and when, often determines a successful outcome.
This is the fourth and final course in the High Reliability & Collaborative Just Culture Skills series. Upon completing the course and passing the quiz, you will earn a Certificate of Completion for 6.0 contact hours, which will appear above.