Introduction to CJC and CHR

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Collaborative High Reliability expert Paul LeSage introduces Collaborative Just Culture® and Collaborative High Reliability® concepts to individuals and teams preparing for advanced reliability coursework and usage of the Reliability Response Guide.

We strongly encourage you to complete this single module course before you begin the CJC/CHR coursework, as it provides valuable background and context for what you are about to learn.

After completing this short course, you will be able to:

  • Understand and explain the evolution of Just Culture and High Reliability
  • Provide examples of Risk Intelligence and Risk Tolerance and explain how they differ
  • Identify and describe factors that compel behavior within systems
  • See how competing priorities drive risk decisions
  • Outline the major contributing factor categories in the Sequence of Reliability

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