Effective Date: January 1, 2020
Welcome to the SG Collaborative Solutions LMS and information website. We know you care about your privacy, and so do we. The only information we collect from you and store on this web-based Learning Management System (LMS) is your name, email address and a password of your choosing, which is used to confirm your identity when you login and access your assigned courses.
We do not share your personal information with any third parties, and employ state-of-the-art security and encryption to protect it.
Our LMS uses cookies to quickly direct you to course modules you last visited or may need to finish. And that’s where our use of cookies ends. We do not use any third-party tracking systems, and we do not share any information on how you use our LMS with anyone except your employer or sponsoring organization.
Our web servers keep log files that record data each time a device accesses our servers. Log files contain de-identified data on the information that was accessed, when it was accessed, originating IP addresses, internet service providers, device types, browser types and operating systems used, which is information we use to make our platform perform better. We do not share usage data with any third parties.
As such, this online learning environment is in compliance with all applicable state, national and international laws and standards regarding the protection of personal information, including but not limited to CalOPPA, CCPA and GDPR.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.
1. Information We Collect
We collect limited types of information to provide our services:
A. Personal Information
- Full name
- Email address
B. Educational Data
- Course enrollments
- Quiz and test results
- Assignments and submissions
- Learning progress and analytics
C. Technical Information
- IP address
- Device type and OS
- Browser type
- Log files and usage data
D. Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity and enhance your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage the LMS platform
- Customize user experience
- Communicate updates and support
- Monitor and analyze usage for improvement
- Comply with legal obligations
3. Sharing of Your Information
We do not share or sell your personal data. Full stop.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your location, you may have rights including:
- Accessing the data we hold about you
- Correcting inaccurate data
- Requesting deletion of your data
- Objecting to or limiting certain processing
- Withdrawing consent (where applicable)
To exercise these rights, contact us at: help@sgcpartners.com
6. Children’s Privacy
Our platform is intended for adult learners over the age of 21, and access is password protected. We comply with COPPA and do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us immediately.
7. Data Security
We implement appropriate technical and organizational security measures, including encryption, access controls, and regular audits, to protect your data.
8. International Transfers
If you are accessing the Service from outside the [United States/EU], your data may be transferred to and processed in our servers located in other countries. We ensure appropriate safeguards are in place as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes and indicate the effective date at the top of the policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
SG Collaborative Solutions, LLC
Email: hello@sgcpartners.com