Zimmer Biomet

Courseware Sample - A Real Case Study

Below are four modules from SGCS's leader course, "Using the Reliability Response Guide." It describes a real manufacturing incident involving competing priorities, and how the SGCS method was used to identify system- and human-based risks that contributed to a catastrophic outcome. Please view each module in sequence to experience how leaders are trained in Collaborative High Reliability principles and application.

Module 1 - The Incident

Module 2 - Breaking Down the Incident

Module 3 - Information Gathering

Module 4 - Applying the SGCS Method

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