Who We Are

Our Collaborators are a unique blend of thought leaders and operating executives who are grounded in the science of organizational improvement. Through our Sequence of Reliability, our team provides world-class expertise in designing optimal socio-technical solutions for your organization.

What We Do

We care about your organizational success. SGC Partners is a firm that specializes in helping your organization manage its critical enterprise reliability — including value creation, operational production, and risk management. By assisting you in applying our Sequence of Reliability, your organization becomes more reliable across your entire workforce, supporting all your core values. Our role is to guide you through the process — providing both service and platform support to assist you achieving self-sustainability.

We are the pioneers of the Collaborative Culture of Safety™ model of socio-technical improvement.

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How We Do It

Enterprise reliability management is at the core of every high consequence organization. Organizations are socio-technical — meaning they are comprised of people working inside systems, with macro- and micro-cultures arising at all levels of the enterprise. These complex combinations can be challenging to manage and, at times, produce less-than-hoped-for results. We define reliability as sustain performance over time, and our proven strategies will help you get there. We begin with leadership commitment, seeking mutual agreement on our reliability value proposition. Next, through guided engagement and innovative platform support, we integrate learning and reliability management into your journey, helping you to achieve and sustain your objectives and key results (OKRs).